Shipping policy
Please select your preferred shipping method at checkout. After receiving your order confirmation email. You will receive another notification when your order has shipped. We strive to process all orders within two business days.
*Orders totalling $100.00 & up are eligible for free shipping within Canada and Continental USA. Does not apply for HI and AK.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. MAX YIELD BINS INC. is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received tracking information within two days of receiving your shipping confirmation email, please contact us at info@maxyieldbins.com with your name and order number, and we will look into it for you.
Issues with your order?
All orders will be automatically enrolling in Route Package Protection. Route is a shipping insurance company that offers complete protection for Max Yield Bins Inc. shipments and orders to safeguard against any unforeseen hiccups that may arise including lost, stolen, or damaged packages. You may opt-out of Route, but please note that if you do so, Max Yield Bins Inc. is not liable for any lost, stolen, or damaged packages.
You can file a one-click claim through the email that Route sends you after you check out, or you can file here
If you have any further questions, please don't hesitate to contact us at info@maxyieldbins.com.
What is Route?
Route Protect
Route Protect is premium package protection for your online orders. When you add Route Protect at checkout, you can easily file issues for lost, stolen, or damaged packages in the unfortunate case that they arise.
Purchased Route Protect and need to file a shipping issue? File here
The Route App
The Route App allows you to visually track all of your online orders in one place. No need to dig through your email for tracking numbers–dynamic maps and real-time shipping updates keep you in the loop throughout every part of your delivery.
Haven’t downloaded the app yet? Download here